MDEC Launches Digital Guidebook for SMEs in F&B and Retail Sectors

The Malaysia Digital Economy Corporation (MDEC) recently released digital guidebooks that help Malaysian businesses transition towards digitalisation.

The Small and Medium-sized Enterprises (SME) Digital Guidebook and Quick Guide focus on helping businesses map business goals, best practices, digital needs and technologies. 

Digital technologies are drastically transforming all sectors. Though it poses a lot of challenges for SMEs, it also creates a wave of new opportunities. 

According to Surina Shukri, CEO of MDEC, Malaysia scored high on digital readiness rankings, but local SMEs face trouble with digital adoption. Some of these issues are: 

• Readiness,

• Lack of awareness,

• Know-how,

• Appreciation of the digitalisation's benefits, and

• Oft-misperceived high cost of adopting new technologies. 

Surina said that MDEC developed these essential guidebooks to help SMEs speed up their digital adoption in a structured and easy-to-follow method. This method will enable businesses with the right skills and knowledge, ensuring resiliency and agility against the pandemic's effects, setting them on course towards economic recovery. 

Currently, the guidebook focuses on retail and F&B sectors.

More about the SME Digital Guidebook and Digital Quick Guide

The SME Digital Guidebook provide a step-by-step guide on how businesses can enhance their current digital capabilities and start their digital transformation journey. The guidebook also highlights the newest trends that will affect SMEs and direct SMEs to available initiatives within Malaysia that they could take advantage of. 

The SME Digital Guidebook is aimed towards small and mid-tiered businesses, mainly traditional businesses looking to begin their digital journey. The Guidebook also serve as a valuable repository of ideas and suggestions for SMEs that wish to improve their operations through digital means. 

As of now, the SME Digital Guidebook concentrates on the retail and F&B industry. There are two reference guides for each sector. The Guidebook is a complete document that takes a more structured approach in mapping technologies, digital needs, business goals, and best practices to help businesses elevate their digital capabilities. 

The guidebook also focuses on:

• Digital marketing and sales,

• HR payroll systems/CRM,

• Procurement, ERP/ accounting & tax,

• And electronic point-of-sales.

On the other hand, the SME Digital Quick Guide is an easy-to-read document for quick reference that provides a high-level view for businesses.

The Guidebook is co-developed with International Data Corporation (IDC), which analyse market and technology insights. 

Where to download

You can access and download the SME Digital Guidebook and Quick Guide at https://mdec.my/100-godigital/.

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