How to Increase Transparency in Your Company?

There's always a disconnect when it comes to the relationship between employees and managers. Employees feel like they’re abandoned if they’re not informed of a major change until it happened. Employees end up not understanding why certain decisions were made and they feel unappreciated.

That’s why transparency is vital. When you include your bottom line in the decision-making process, as well as keeping them updated about new changes, they’ll be more interested in the company's progress.

These are the four ways to ensure clear communication at all levels of your company:

1. Share information across every level

Every employee across all levels of seniority deserves to be included in what’s going on at your organisation. Don’t reserve company news for senior staff only; make sure that it trickles down to every level. An intern is just as much a part of your organisation and should feel included.

There are two ways to share information in an organisation:

• The HR manager can disseminate company-wide communication through email; or

• The HR manager can send it to managers and let them be responsible for delivering the message to their direct reports.

Either way, HR should set a clear communication strategy that they can rely on consistently.

2. Use tools that empower employees

When employees feel empowered to be more involved in decision-making, they’re more focused on helping the company. For example, providing on-the-job training tools to help employees upskill to qualify for promotions.

These tools should be available to everyone. Transparency happens when everyone in the organisation has equal access to the tools and resources that can empower them to execute their responsibilities well.

Transparency is important if you want every employee in your company to feel included.

3. Explain your decisions

Unless you’re a dictator-style leader who does not wish to explain why you’ve made certain decisions, you should take the time to explain your choices. Your explanation can be great for employee morale.

For instance, your employees might not understand why they’re not getting their annual bonus. You must first explain to them that you are expanding the business and how this expansion will benefit them in the long run. When employees understand your reasons, they won't feel frustrated and they will continue to rally behind your organisation’s success.

4. As always, encourage feedback

From the beginning of the recruiting process to the exit interview, you need to promote an environment of feedback. Knowing how employees, or even job candidates, view the organisation and its operations can be the key in improving initiatives moving forward.

Offer employees various ways to give feedback, such as the suggestion box or a monthly discussion where they can express concerns and make suggestions without any trouble. You can also give your new employees a survey during the orientation so that they know their ideas are valued from day one.

Increasing transparency within your organisation can help you keep employees engaged, and can do wonders for employee retention. It can also motivate your employees to help the organisation reach its goals, especially if they feel like the company serves their interests.

So, open your doors and lines of communication and be prepared to build a trusting, engaged workforce.

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Source: Greenhouse.io

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