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How To Deal With Conflict Of Interest At Workplace

Siti Khairina Mohd Fikri
by Siti Khairina Mohd Fikri
Oct 20, 2022 at 12:53 PM

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To ensure the business's continued success and avoid employee crises, many companies actively endeavour to minimize conflicts of interest in the workplace. Conflicts can significantly impact an employee's work performance, including decision-making. They can, directly and indirectly, affect the organization and its success. Although not all conflicts of interest are apparent, it is essential to grasp what they are to avoid similar situations.

 

What Is a Conflict of Interest?

A conflict of interest is when you have a personal interest. Conflict of interest can cause one person to distrust the motives of the other.

You may have a conflict of interest at work that prompts your employer to question your intentions and maybe take further measures to handle a current or potential issue. Conflicts in the workplace can disrupt work plans and relationships, as well as employees' productive energy.

Comparable to our personal and social life, conflicts are inevitable in any organizational context; they occur frequently.

 

Types of Conflict

 

Relational:

The most well-known conflict occurs when close friends or family members work together at the same organization. Favouritism and benefits resulting from the relationship may lead to biases in decision-making.

Romantic:

It interests two employees who have developed a love relationship outside the workplace. Romantic conflict might lead to unequal treatment of employees regarding promotions and other chances.

Financial:

For example, a staff member who accepts bribes could hinder the organization's capacity to act in its best interests. In addition, discovering a financial conflict could negatively affect the company's reputation.

Confidential: 

An existing employee is gathering trade secrets for a competitor or a third party. Therefore, private information or information about the company's goods and services could be easily disclosed to rivals.

 

Why Is Resolving Conflicts Crucial?

Regardless of the cause, the problem is handling it and reaching a mutually agreeable solution.

  • lower performance
  • project failure
  • elevated tension
  • increased absenteeism among employees
  • employee dissatisfaction with their work

As a result, the combination of these and other factors makes working conditions intolerable.

 

How to Manage Conflicts?

Effective conflict management is necessary for the workplace so that employees can work in cohesion and contentment. HR and team leaders must promptly reduce conflicts with their knowledge and expertise.

 

Don't avoid it. Deal with it!

If you avoid dealing with a problem, other problems will arise. Instead of avoiding conflict, one should attempt to resolve and confront it. Having a positive outlook on a situation can facilitate its resolution. Focusing on a solution that satisfies both parties can be an effective strategy.

#Tips

  • Talk in person than send emails, chats, etc.
  • If you want to talk about something with someone, do it in a private place so that other people aren't bothered.
  • Try to have a healthy conversation and let the other person say what they think and feel in a good way.
  • Try to let each other know when you both agree on something.
  • Instead of attacking each other's personalities, talk about what's happening.

 

Consider arguments to be a constructive way of exchanging ideas

A conflict is not a battle to be won but rather an opportunity to debate and work to solve an issue. When different parties disagree on a particular case, it is an opportunity for them to develop their relationship by understanding each other's points of view and reaching a joint solution.

 

Don't let stress overwhelm you!

Anger and stress impede clear eyesight and rational thought. A dispute raises your blood pressure, signifying wrath and irritation; therefore, you should avoid making snap decisions at that time. Give yourself some time and consider the matter from your opponent's vantage point. Relaxing will help you comprehend their situation, allowing you to view things more frankly.

 

Provide fundamental training in conflict mediation

Educating your employees about the opposing sides of conflicts and how to deal with them effectively can construct a significant distinction. Training in interpersonal communication and conflict resolution is a suitable place to commence.

 

Important Key Takeaway

Sometimes employees are unable to identify conflicts of interest at work. Instead of avoiding a problem, it's crucial to actively resolve one if you want to keep a solid and productive working connection. It's the management's responsibility to guide them in recognizing moral choices and making the right choices.

 

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