KWSP i-Akaun (Employer): What It Is and How to Register

What is KWSP i-Akaun (Employers)?

The i-Akaun (Employer) portal is a transactional platform accessible through the EPF website, specifically designed for employers. It allows them to submit Form A and contribution payments, manage and update employee details, access various facilities and systems, and check their EPF account information. Employers can also review contribution records, receive updates and notifications, and make online payments, ensuring compliance with regulations and efficient management of employee benefits.

Main Functions of the KWSP i-Akaun (Employer) Portal

The i-Akaun (Employer) portal provides several key functions for employers, ensuring efficient and secure management of EPF-related responsibilities:

1. Register New Employees: Easily register new employees as EPF members.
2. Online Contribution Payment Facility:
   • Submit Form A and make payments online.
   • Pay via Internet Banking, Financial Process Exchange (FPX), and Direct Debit Authorization (DDA) for contributions, late payment charges/dividends, installment plans approved by EPF, and assessments made by EPF Employer Relation Services (ERS) Officers.
3. Access e-CTML Facility: Submit CTML settlement details.
4. Access e-Payroll System: Process payrolls and facilitate contribution calculations and payments.
5. View Information on:
   • Employee’s current and past contribution details.
   • Employer’s late payment charges/dividends for outstanding contributions.
   • Employer’s installment plans approved by EPF.
   • Employer’s assessment of contributions made by EPF ERS Officers.
6. Download Documents: Contribution statements, forms related to installment plans/assessments, and payment receipts.
7. Receive Notifications: Alerts and messages from EPF through pop-up and inbox notifications.
8. Dividend Calculation: Calculate dividends for the employer's share for government employers.

Approval Flow Settings

The portal offers two approval flow settings:

• Non-Approval Flow: Allows users with the role of Administrator to use functions without a two-level workflow, enabling faster transactions.
• Maker/Checker Approval Flow: Introduces a two-level workflow with roles of Maker and Checker, providing checks and balances for secured online submissions.

These settings ensure that employers can choose the appropriate level of security and efficiency for their online transactions.

Benefits of Using the KWSP i‑Akaun (Employer) Portal

• Secure and Cost-Effective Transactions: Conduct transactions online with ease, security, and cost-effectiveness.
• Accessible Information: Quickly access account balances, contribution details, late payment charges/dividend information, installment details, assessment details, and communications from EPF.
• Efficient Record Maintenance: Maintain accurate records with the ability to download statements and payment receipts.

Eligibility

To use the i-Akaun (Employer) portal, employers must:

• Register for and activate their i-Akaun.
• Fulfill requirements for Internet Banking, FPX, and DDA payment modes, depending on the chosen payment method.
• Have a computer or tablet with a compatible browser: Chrome (version 69 or later), Firefox (version 61 or later), Safari (version 11 or later), or Edge (version 16 or later).
• Ensure a stable internet connection.

Registration Process for KWSP i‑Akaun (Employer)

To register for an KWSP i‑Akaun (Employer), please follow these steps:

Step 1

• Obtain Forms: Forms are available at EPF counters or on the EPF website.
  • Form KWSP 1: For new employers.
  • Form KWSP 1(i): For employers already registered with EPF.

Step 2

• Submit Documents: The employer's representative submits the necessary documents to the nearest KWSP office for registration.

Step 3

• Document Verification: The EPF Officer verifies the following documents:
  • Form KWSP 1 or KWSP 1(i)
  • Company Official Stamp

Step 4

• Register i-Akaun (Employer): The EPF Officer registers the i-Akaun (Employer).

Step 5

• Receive Activation Code: The employer's representative will receive an activation code via SMS on the registered mobile phone.

Step 6

• Activate i-Akaun (Employer): The employer's representative must activate the i-Akaun (Employer) via the myEPF website within 30 days of registration.

TAC Activation

A Transaction Authorisation Code (TAC) is required for certain transactions on i-Akaun to ensure data security. For example, if a member or employer uses the "Forget User ID or Password" function, the TAC will be sent via SMS.

TAC Registration

• Employers can register their mobile numbers for TAC via i-Akaun or at any EPF counter.
• To update mobile numbers, fill in Form KWSP 1(i) and submit it via i-Akaun or at an EPF counter.

Activating i-Akaun (Employer)

1. Go to i-Akaun (Employer) and click on "i-Akaun Activation (First Time Login)."
2. Read and agree to the Terms and Conditions, then click "Next."
3. Enter your EPF Employer Reference Number in the User ID field and fill in the required fields to register.
4. A successful activation screen will be displayed, and you can then log in to i-Akaun.

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